VCH Client Satisfaction Survey VCH Client Satisfaction Survey Name Name First First Last Last Which best describes the nature of your visit to VCH today? * General Wellness Exam/ Vaccinations Medical Exam Other ReasonOther Reason Which doctor did you see? * Dr. Bestic Dr. Shaker Dr. Meivogel Dr. Schwaner Dr. Christopher Do you find it easy to schedule your pet's appointment? Why or Why Not? * Do you feel the check in & check out process was smooth and efficient? Why or Why Not? * What improvements can we make to better serve you and your pets? * Scheduling my pet was easy and efficient * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree A receptionist greeted me promptly and courteously when I arrived * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree The technician was friendly and took a thorough medical history of my pet. * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree The doctor listened to and addressed my questions/concerns professionally and appropriately * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree The doctor presented multiple treatment options and helped me make an informed decision for my pet. * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree I see value in the services I paid for * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree Overall, I was happy and satisfied with the services my pet and I received. * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree I feel confident recommending The Veterinary Center of Hudson to family, friends, and fellow pet parents * (1) Strongly Disagree (2) Disagree (3) Neutral (4) Agree (5) Strongly Agree Was there a staff member that you feel went above and beyond for your family today? Type their name below Anything else you would like us to know? If you are human, leave this field blank. Submit